📦 Delivery services are temporarily postponed until March 15, 2026. We will resume accepting orders shortly.

TERMS & CONDITIONS

By using EcoMart & Pharmacy’s website or WhatsApp ordering services, you agree to the following terms.

Business Nature

EcoMart & Pharmacy operates as:

  • An online grocery store

  • A pharmacy

  • A local delivery service in Karachi

Product Information

  • Images are for illustration only

  • Actual packaging may vary

  • Product availability depends on stock

Pricing

  • All prices are in PKR

  • Prices and offers may change without notice

  • Discounts are time-limited

Orders & Payments

Available / upcoming payment methods:

  • Cash on Delivery

  • JazzCash 

  • EasyPaisa

We reserve the right to:

  • Cancel orders due to stock issues

  • Correct pricing errors

  • Refuse suspicious or fraudulent orders

Delivery Policy

  • Free delivery on orders above PKR 499

  • Orders below PKR 499 may have a delivery charge

  • Delivery times are estimates

  • Accurate address and contact details are customer responsibility

Pharmacy Items

  • Pharmacy products are sold according to applicable regulations

  • Prescription may be required for certain medicines

  • EcoMart is not responsible for misuse of medicines

User Responsibilities

Users agree not to:

  • Provide false information

  • Misuse the website or WhatsApp services

  • Attempt unauthorized access

Intellectual Property

All website content belongs to EcoMart & Pharmacy and may not be reused without permission.

Limitation of Liability

EcoMart & Pharmacy is not liable for:

  • Delays beyond control

  • Allergic reactions or incorrect usage of products

  • Indirect or consequential losses

Governing Law

These terms are governed by the laws of Pakistan, with jurisdiction in Karachi.